Help in choosing a gateway processor

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Help in choosing a gateway processor

Postby Banadenza » Tue Apr 26, 2022 5:00 pm

We are currently having problems with our gateway processor. It started to delay transactions, and sometimes it happens that a transaction arrives only 3-4 hours later, even though the client has already been charged. We are a small business that retails electrical circuits.
Banadenza
 
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Re: Help in choosing a gateway processor

Postby Maiklons » Tue Apr 26, 2022 5:00 pm

Look at your payment gateway provider, maybe they are having problems, that's why the gateway processor is not working. If the provider does not respond, then I recommend replacing it, especially now there are many payment gateways that are several times more appreciative of customers.
Maiklons
 
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Re: Help in choosing a gateway processor

Postby Banadenza » Tue Apr 26, 2022 5:00 pm

We have already written several times to support, we are just ignored. Apparently, it's time to switch to another payment gateway and change the gateway processor. Can you suggest some options?
Banadenza
 
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Re: Help in choosing a gateway processor

Postby Maiklons » Tue Apr 26, 2022 5:01 pm

I would not immediately recommend you connect to Braintree, or Pay pal. The latter collects hidden fees, and the former puts too high fees on the merchant account. If your business only operates in the US, then you can connect a payment gateway from Dwolla. So far it is one of the best solutions. You can also use Stripe, it requires technical skills to connect, but it is very reliable. In general you can choose a gateway processor https://owlab.group/our-blog/post/best- ... businesses from this link. There is a whole article devoted to this question.
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